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Showing posts from May, 2020

HOW TO USE GOOGLE MY BUSINESS TO DELIGHT CUSTOMERS

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How to use Google My Business to Delight customers. Google My Business is a useful tool for customer engagement. This article looks at ways small businesses can use this free tool to delight their customers.
It takes a customer-driven business to delight customers. A customer- driven business is one that is outside-in. The development of its products and services starts from the needs, wants and desires of its customers.

Ways small businesses can delight customers using Google My Business Every serious business should seek to delight their customers.
Being customer focussed is beneficial to every business.
When customers are happy, the business does well.
Although it is good to satisfy your customers. However, a delighted customer becomes a loyal customer because they would come back again and again.
Delighted customers would provide free word-of-mouth marketing for your business.
Among all the things a business can do to delight its customers, improving the quality of its products and s…

CUSTOMER LOYALTY PROGRAMS AND PROVIDERS FOR SMEs

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Types of customer loyalty and loyalty programs solution providers for small and medium businesses. This article is a practical guide to customer loyalty and customer loyalty programs. It is useful for entrepreneurs and small and medium business owners looking to build customer loyalty. It consists of three parts that look at:
Firstly, what is customer loyalty and the different kinds of loyalty.
Secondly, we'll look at different loyalty programs entrepreneurs can adopt for their businesses.
Thirdly, we present a list of customer loyalty platforms in Nigeria and what they offer small businesses.

What is customer loyalty? Loyalty involves being committed to something.
Customer loyalty involves the attraction and the committment of a customer to your business.
Building customer loyalty involves initiating a specific activity that attracts a customer to your business.
In addition, it involves providing enriching experience that delights the customer above and beyond the basic image an…

GOOGLE MY BUSINESS GUIDE FOR SMALL BUSINESS OWNERS IN NIGERIA

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TIPS FOR STARTING SMALL BUSINESS IN NIGERIA FOR ENTREPRENEURS

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Tips for starting a small business in Nigeria for entrepreneurs.This article presents tips for starting a small business in Nigeria. These are aspects you should consider as an entrepreneur. From when planning your business to when the customers walk in.
In addition, you'll want to consider the tips offered for making business pitch to potential funders.
PLANNING YOUR SMALL BUSINESS The planning stage is very crucial when starting a small business. Be prepared to change direction. Nobody ever gets it right in their first attempt. If your business is trying to solve a problem. Understand the problem you are trying to solve. In addition, target the audience you are trying to solve the problem for and start now. The same applies if you are developing a new product. Start early and experience the entrepreneurial journey. The right time to start is now whether you are under 20 or 30 or even under 50. As a business owner, you are not working according to chronological age, to meet a …